Returns

www.shopourglass.com does not issue refunds, NO EXCEPTIONS only store credit.

You must contact us at: shopourglass@gmail.com within 24 hours
Items must be shipped out within the next business
Items must be unworn and unwashed.

WE DO NOT ACCEPT THE RETURNS OF THE FOLLOWING:

  • Bodysuits
  • Belts
  • Jewelry
  • Handbags 
  • Sunglasses
  • Stained, worn, washed, or damaged pieces
  • Any Items sent back after 30 days of purchase 
  • Items not its original packaging, with original tags and labels.

Items must be returned at the customer’s expense. We recommend using USPS for the best price and turnaround time.

You must obtain proof of postage just in case your order is lost on its way back to www.shopourglass.com. Failure to do so may result in us not being able to process your return.

We reserve the right not to credit you if you return items to us outside the terms of our Returns Policy.

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