Returns

EXCHANGES AND STORE CREDITS ONLY.

No store credits will be issued on Sale items. 

You must contact us at: info@shopourglass.com if you would like to generate a return. All Items must be shipped back to us within 7 business days to receive Store Credit or Exchange. Items must be unwashed. Items cannot be worn-out or dirty. MUST CONTAIN ALL ORGINAL TAGS.

WE DO NOT ACCEPT THE RETURNS OF THE FOLLOWING:

  • Bodysuits
  • Belts
  • Jewelry
  • Sale Items 
  • Sunglasses
  • Stained, worn, washed, or damaged pieces
  • Any Items sent back after 30 days of purchase 
  • Items not its original packaging, with original tags and labels.

Items must be returned at the customer’s expense. We recommend using USPS for the best price and turnaround time.

You must obtain proof of postage just in case your order is lost on its way back to www.ShopOurGlass.com. Failure to do so may result in us not being able to process your return.

We reserve the right not to credit you if you return items to us outside the terms of our Returns Policy.